
A pool deck is more than a measured rectangle beside the water. Cover hardware, railings, drainage and the condition of the existing concrete can all change the work an installer needs to assess. For a West Kelowna homeowner considering stone coating, those details belong in the first conversation about a quote.
Chenoa Crichton, owner of Sierra Stone South & Central Okanagan Ltd., identified pools as one of her current project priorities in an October 29 service discussion. She also explained why two areas with similar dimensions can require different preparation. This guide turns those supplied facts into a practical list of questions for an enquiry; it is not a fixed price or a promise that every deck is suitable for coating.
Show the whole deck, then the details
Start with a wide photograph that shows the surface in relation to the pool, the house and the access route. Add closer images of edges, visible cracks, existing coatings and any areas that concern you. If you know the approximate dimensions, include them and say how you measured. The installer still needs to confirm the scope before providing a final quote.
Keep the photographs of the project together rather than mixing several properties into one request. A short note explaining what each close-up shows can make the information easier to review. A photo is useful preparation for an assessment; it cannot establish the condition of everything beneath an existing finish.
Point out where water collects
Chenoa notes that an area holding water during heavy rain may need water mitigation before coating. Depending on the assessment, she described approaches such as cutting a channel or building up a low spot. Those are examples of possible preparation, not instructions to alter a deck yourself or a recommendation for a particular property.
Tell Sierra Stone where the water appears, how long it remains and whether runoff comes from another part of the property. A photograph taken when the issue is visible can help explain it. Ask how any drainage work would be identified and itemised in the proposed scope.
Include cover pins, caps and railings
Pool-cover pins may need attention to match the height of the new surface. Chenoa also identifies caps and railings as details that can affect preparation around a pool. Photograph the hardware and note whether it is part of the area you want assessed.
Useful questions include: does the quote include adjustments to the existing cover hardware; which edges or caps are included; and is any railing-related work included or excluded? Have the installer explain the plan rather than assuming every surrounding component is part of the surface price.
Separate preparation, finish and timing
Ask for a written scope that identifies the area, preparation, selected finish and any separate work. If something cannot be confirmed from photographs, flag it for the assessment. Discuss access and the period when the pool area would need to remain out of use, using the installer’s actual instructions for the chosen work.
Chenoa says the off-season is a useful time for quotes and planning spring projects. Her installation truck is closed for the year, so a current enquiry should start a planning conversation rather than assume an immediate installation date. Site conditions, product requirements and actual availability still need to be confirmed.
Start with the right enquiry
Send the project type, town, approximate size, photographs and the details you want checked to Sierra Stone, or call (250) 808-9425. You can also review its pool-deck service page and OKTD listing.
Source and photograph
Service and quotation details supplied by Sierra Stone owner Chenoa Crichton on October 29, 2026. Public business information: Sierra Stone South & Central Okanagan.
Stone aggregate surfacing beside a pool, from Sierra Stone’s project gallery. Photo: Sierra Stone South & Central Okanagan Ltd.
